TERMS AND CONDITIONS
Booking and registration conditions.
In order to place a booking you are required to find an available room by using the appropriate search field on the site. You need to insert the right date of arrival, date of departure, the amount of rooms, number of adults and possible children, choose a category and click on 'search.'
The system will show you the availability based on your preferences showing the rooms with their characteristics and price. Once you've chosen your room, you'll need to register by filling in the requested information or by logging on, if you've already registered. Once you've logged on, you'll need to insert the information for the invoicing and the credit card information as a deposit.
The data which is sent is 256-bit encrypted and sent to the recipient in two different messages with the card number divided in two parts. If the booking goes well you'll be shown a summary page and you'll be given a PIN code linked to your registration and booking and booking number. A booking summary will be sent to your email address as well (if you don't receive it within a couple of minutes try to check your spam folder or junk mail). Your personal PIN code or booking number can be used to retrieve your booking and to cancel or modify it. To do this, you have to go to the website www.sweet-days.it, click on ''Your booking'' and insert the PIN code or the booking number.
In case of request to cancel or modify the booking, Sweet Days is authorized to withdraw the whole amount paid or part of it. This depends on the date of the request to cancel or modify the booking.
Specifically:
"Double Room" "Triple Room" Sweet Days with free cancellation
Cancellation: You can cancel up to 3 days before arrival. If you cancel within the 3 days of arrival you will be charged with the price for the first night. (The indicated hours are all CET).
To cancel your booking you can use the specific link in the confirmation email or you can access your reserved space on www.sweet-days.it and log on.
Advance payment: No advance payment is required.
Taxes and service costs: 10% VAT is included. 0,80 € of stay taxes per person per night are excluded.
Children and extra beds:
a child younger than 3 years old can stay free of charge (staying in a small bed/crib).
All children older than 3 or adults pay 15 EUR per person per night (utilizing the additional beds).
The maximum number of allowed additional beds/cribs is 1.
Sweet House Rooms and Elena Apartment with free cancellation without breakfast
Cancellation: You can cancel up to 3 days before arrival. If you cancel within the 3 days of arrival you will be charged with the price for the first night. (The indicated hours are all CET).
To cancel your booking you can use the specific link in the confirmation email or you can access your reserved space on www.sweet-days.it and log on.
Advance payment: No advance payment is required.
Taxes and service costs: 10% VAT is included. 0,80 € of stay taxes per person per night are excluded.
Children and extra beds:
a child younger than 3 years old can stay free of charge (staying in a small bed/crib).
All children older than 3 or adults pay 15 EUR per person per night (utilizing the additional beds).
The maximum number of allowed additional beds/cribs is 1.
Apartment Sweet Apartment with free cancellation without breakfast
Cancellation: You can cancel up to 3 days before arrival. If you cancel within the 3 days of arrival you will be charged with the price for the first night. (The indicated hours are all CET).
To cancel your booking you can use the specific link in the confirmation email or you can access your reserved space on www.sweet-days.it and log on.
Advance payment: No advance payment is required.
Taxes and service costs: 10% VAT is included. 0,80 € of stay taxes per person per night are excluded.